Privacy Policy

1.1 Account Information

When you create an account, we collect your email address and create a unique user identifier. We use secure authentication methods and do not store passwords in plain text.

1.2 Usage Data

We automatically collect information about your use of our API, including request timestamps, model usage, token consumption, and response times. This data helps us improve our services and ensure fair usage.

1.3 Payment Information

Payment processing is handled by third-party providers (such as Stripe). We do not store complete credit card numbers on our servers. We only retain transaction identifiers necessary for billing purposes.

1.4 Technical Data

We collect IP addresses, browser types, device information, and other technical data for security purposes, fraud prevention, and service optimization.

2.1 Service Delivery

We use your information to provide, maintain, and improve our API services, process transactions, and communicate with you about your account.

2.2 Security & Fraud Prevention

We analyze usage patterns to detect and prevent fraud, abuse, and unauthorized access to our services. This may include automated analysis of API requests and account behavior.

2.3 Analytics & Improvements

We use aggregated and anonymized data to analyze trends, measure performance, and improve our services. This data cannot be used to identify individual users.

2.4 Communications

We may send you service-related emails, including account notifications, security alerts, and important updates. You can opt out of marketing communications at any time.

3.1 Third-Party Service Providers

We share data with trusted third parties who assist in operating our services, including payment processors, cloud hosting providers, and analytics services. These parties are bound by confidentiality obligations.

3.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will provide notice before your information becomes subject to a different privacy policy.

3.4 No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4.1 Retention Period

We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal, accounting, or fraud prevention purposes for up to 12 months.

4.2 Security Measures

We implement industry-standard security measures including encryption in transit (TLS 1.3), encryption at rest, access controls, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute security.

4.3 Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you via email within 72 hours of becoming aware of the breach, as required by applicable law.

5.1 Access & Portability

You have the right to access your personal data and receive a copy in a commonly used, machine-readable format. Contact us to request your data.

5.2 Correction & Deletion

You can update your account information at any time through your dashboard. You may also request deletion of your account and associated data, subject to legal retention requirements.

5.3 Opt-Out Rights

You can opt out of marketing communications by clicking the unsubscribe link in our emails or contacting our support team. Note that you cannot opt out of service-related communications.

5.4 Do Not Track

Our services do not currently respond to 'Do Not Track' browser signals. We may update this policy if we implement such functionality in the future.

6.1 Data Location

Your data may be processed and stored in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.

6.2 EU/EEA Users

For users in the European Union or European Economic Area, we rely on Standard Contractual Clauses and other approved mechanisms to ensure adequate protection for international data transfers.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will take steps to delete such information promptly.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the 'Last Updated' date. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.